Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high order volume periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days

Delivery times are estimates and may vary depending on carrier delays, weather, or holidays.

Free Shipping

We offer free shipping on orders over $50 within the United States.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages caused by the shipping carrier. If your package is marked as delivered but cannot be found, please contact the carrier directly.

If you need assistance, feel free to contact us at hello@dreamipilates.com.

Incorrect Shipping Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

International Shipping

We currently do not offer international shipping.

Military Addresses

We ship to APO/FPO/DPO military addresses via USPS. Delivery times may be extended.

Contact Us

If you have any questions about your order or shipping, contact us at:

Email: hello@dreamipilates.com
Business Name: Dreami Studio LLC